Cancellation and Right to Cancel

Last updated: 17 August 2026

If you are a consumer purchasing from Vellora online, you generally have the right to cancel your purchase within 14 days after receiving the goods without giving a reason.

To cancel, you must communicate your decision to us clearly before the applicable cancellation period expires.

You can contact us by:

Email: support@vellora.co.uk
Telephone: +44 78 3598 6571
Post: Vellora, 427 Saint Richard's Road, Deal, England, CT14 9LH, United Kingdom

After notifying us of your cancellation, you should return the goods within 14 days.

We recommend keeping proof of postage when returning an order.

Your statutory consumer rights are not affected by this cancellation policy.